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Is there a promotion program at Grand Hôtel-Dieu?

No, there is no recurring promotion program at the Grand Hôtel-Dieu at this time, but follow us on our social networks because there are regular surprises to be won!

I have lost an object, where can I get information?

ContenuPlease speak to the central security desk, found on the ground floor next to the Quai Jules Courmont. You can view the map here.

Is there access for disabled visitors?

The Grand Hôtel-Dieu is accessible for disabled visitors. However, please note that until 2019, disabled access between the Cour du Cloître and the Cour Saint Henri is only possible via Rue Bellecordière.

Are animals allowed entry?

Animals are not allowed.

Can I smoke in the courtyards and gardens?

The restaurant terraces are smoking areas. The rest of the Grand Hôtel-Dieu is a non-smoking area.

Can I purchase a gift card to spend in all shops?

We don't have a gift card which you can use in all our shops.
However, all promotional offers can be found on our app or on our website.

Is the Grand Hôtel-Dieu open on public holidays?

The  courtyards and gardens are open daily, all year round.
The restaurants are open 7 days a week, and the shops are open Monday to Saturday. You can find the opening times for the shops and restaurants online.
For more information, please visit our Useful Information page.